Privacy Policy
Version 2026-07-17Last updated 14 August 2026
This Privacy Policy explains how Kamalia.pk ("we", "us") collects, uses, shares, and protects your personal information when you use our website and mobile apps (the "Service"). By using the Service you agree to this policy.
Information we collect
- Account information — name, phone number, email, and profile details you provide.
- Content you post — listings, news, blogs, comments, reviews, messages, and media.
- Usage & device data — pages viewed, actions taken, device model, app version, and approximate location where you allow it.
- Transaction data — records of advertising or paid features you purchase (we do not store full card numbers).
How we use your information
- To operate the directory and its features (doctors, property, motors, jobs, marketplace, news, and more).
- To personalise content, show relevant listings and ads, and improve the Service.
- To keep the community safe, prevent fraud and abuse, and enforce our policies.
- To contact you about your account, bookings, or support requests.
Sharing
We do not sell your personal information. We share it only with service providers who process it on our behalf (hosting, analytics, payments), when required by law, or with your consent. Content you publish (such as a listing or a profile) is visible to other users by design.
Your rights & choices
You can access and update your profile in the app, control notification and location permissions on your device, and request deletion of your account and data — see our Data & Account Deletion page.
Data retention & security
We keep personal data only as long as needed to provide the Service and meet legal obligations, then delete or anonymise it. We use reasonable technical and organisational measures to protect it.
Children
The Service is not directed to children under 13, and we do not knowingly collect their personal information. See our Child Safety Standards.
Contact
Questions about this policy? Email [email protected] or use the in-app support form.